Time-of-Use (TOU) Transition

Make Your Rate Plan Choice Today

Get more information about the benefits of TOU rate plans and how to choose the best rate plan option for you.

What Are My Options?

Option 1

Take No Action to
Automatically Transition To
Your TOU Rate Plan


Keep reading for more information such as
tips, tools, and resources to maximize
savings on your TOU rate plan.

Option 2

Take Action by Completing This Form to Stay on your Current Tiered Rate Plan

What's this?
What's this?

Why am I being switched to another rate plan?

As part of a statewide initiative to use more clean renewable power—like solar and wind—and simplify rates, customers on Tiered rate plans will be switched to a TOU rate plan now through May 2022.

It’s Your Choice

Your account will automatically transition unless you take action to stay on your current Tiered rate plan.

Benefits of TOU

With a TOU rate plan you are in control. Take advantage of lower electricity prices in the morning, afternoon, and late at night. The more you can shift your energy usage to when rates are lower, the more you’ll save.

Enjoy Peace of Mind with Bill Protection

If you pay more on your TOU plan for the first 12 months than you would have paid on your previous plan, you will automatically receive a one-time bill credit for the difference after the first 12 months. You can switch to a different rate plan twice during this 12-month period.

A TOU Overview

TOU rate plans are based on when and how much energy you use. That’s because TOU rates are lower during the day, when we can tap into less expensive renewable energy sources like solar and wind. If you can take advantage of these time periods when rates are lower (“off-peak” hours), you can avoid the rates when energy is in higher demand and renewable energy sources are less available.

Reducing the amount of energy you use during your rate plan’s “peak” hours—either from 4 to 9 p.m. or 5 to 8 p.m. on weekdays—will help you save more each month. This chart illustrates whether it is currently off-peak or on-peak hours for the TOU 4-9 P.M. rate plan.

TOU 4-9 P.M. Rate Plan

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12 AM

6 AM

12 PM

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Understanding Your TOU Rate Plan Options

There are three different TOU Rate Plans and you’ll be switched to the one recommended for your household based on our records. However, we understand that many people have had to make changes to their lifestyle recently, so you may want to compare our recommended plan with your other rate plan options.

TOU 5-8 P.M.

This rate plan benefits households who can lower their energy usage between 5 p.m. and 8 p.m. For example, if you stay up late, try using major appliances like your dishwasher after 8 p.m.

Learn More

TOU 4-9 P.M.

This rate plan benefits households who can reduce their energy usage between 4 p.m. to 9 p.m. For example, if you end the night early, take advantage of lower rates earlier in the day.

Learn More

TOU PRIME

TOU PRIME is for households with electric vehicle or plug-in hybrid vehicles, a residential battery, or an electric heat pump system for water or space heating. This rate is only available for customers who can attest to ownership of certain clean energy technologies. TOU PRIME does not qualify for bill protection.

Learn More

Compare your TOU rate plan options

Try the Rate Plan Comparison Tool

Get Financial Help
with Your Bill

If you are currently receiving assistance through our CARE or FERA programs, your discount will not be affected by switching to a TOU rate plan. If you aren’t enrolled in one of our programs yet, find out how we can help you with lowering your monthly bill.

Get more information

Get Financial Help
with Your Bill

If you are currently receiving assistance through our CARE or FERA programs, your discount will not be affected by switching to a TOU rate plan. If you aren’t enrolled in one of our programs yet, find out how we can help you with lowering your monthly bill.

Get more information

Tips for Saving More with TOU

The key to saving with a TOU plan is to take advantage of the times when rates are lower. These tips can give you some ideas on how you can save and help the environment in the process.

Explore more savings resources

Set your thermostat to a higher
temperature in the evening

If you have a pool, set the pool pump in the
morning or early afternoon for 4 to 6 hours.

Take a walk after dinner and wait to do
laundry until later in the evening

Play a board game or read a book instead
of watching TV during peak hours

Frequently Asked Questions

You will be automatically moved to a Time-Of-Use plan, and you will see it reflected on an upcoming bill.

The state of California is committed to using more clean, renewable power to help reduce carbon emissions and protect the environment. Time-of-Use (TOU) plans encourage people to use energy at the times of day when renewable energy, like solar and wind, is the most abundant and the lowest cost. With small changes in your energy habits, you can save money and help our state meet its clean energy goals.

Every household is different, so we recommend using the Rate Plan Comparison Tool to find out which rate plan is best for you.

If you switch to a TOU rate plan, you’ll be automatically enrolled in Bill Protection. If you end up spending more on the TOU rate plan than you would have paid on your previous Tiered rate plan, you will receive a bill credit for the difference after the first 12 months.

If you are on a CARE or FERA program, your discount will not be affected by switching to a TOU rate plan.

SCE will be placing you on either TOU-D-4-9PM or TOU-D-5-8PM, whichever provides you the lowest annual cost based on your prior usage history. You should have received a letter about the TOU transition which shows your annual cost on your assigned TOU rate. If your usage has recently changed, we recommend you check your most recent rate analysis online, on the Rate Plan Comparison Tool at sce.com/rateplantool. You can choose a different TOU rate or choose to keep your current tiered rate plan.

While SCE is able to determine what your lowest TOU rate would be based on your recent energy usage pattern, only you can determine to what degree you are able to shift some of your electricity usage to take advantage of the lower Off-Peak and Super Off-Peak rates. SCE believes its role is to provide you with choices, and you can then select which option suits your lifestyle preferences.

There is no minimum commitment period, and you can choose to sign up or un-enroll from the TOU-D-4-9PM, TOU-D-5-8PM, or TOU-D-PRIME rate plans at any time. Keep in mind that you may only switch rate plans twice in the 12-month period following your transition to the TOU rate.

You can switch back to a Tiered rate any time and your will receive bill protection for the first 12 months on your assigned TOU rate plan.

SCE will provide participants with a full year of bill protection – meaning we will calculate your bills under the TOU rate plan and under your current rate plan. If you would have paid less under your current rate plan, SCE will credit back the difference at the end of 12 months. Customers that choose to get off the TOU rate before the full 12 months will receive a credit for any bill protection they have accrued. Do note that bill protection will only be offered for the TOU-D-4-9PM and TOU D-5-8PM rates.

Customers who receive their electricity generation from Rancho Mirage Energy Authority, Central Coast Community Energy, or Desert Community Energy will be provided with bill protection for electricity delivery only, not for electricity generation.

Yes. You will receive bill protection for up to 12 months. If you decide to change rates early (before 12 months) you will still be eligible for bill protection for the time you were on the rate, with a credit, if applicable, applied to your bill within 2 billing cycles.

Yes. Bill protection just ensures that what you pay on your TOU rate is not more than what you would have paid on a tiered rate for up to 12 months.

CCA customers will be transitioned to a TOU rate plan in February and April of 2022.

You can find more information about CCAs on our CCA FAQ Page.

If you are an NEM 1.0 customer, you will still be moved to a TOU rate plan unless you want to stay on your current plan or choose to switch to another rate plan.

Billing charges for NEM 1.0 customers are covered under bill protection; however, tracked credits are not.

If you switch to NEM 2.0 within the first 12 months after the transition, your bill protection will end and you will receive any credits accrued.

Owning battery storage can help you take advantage of lower prices in the day. You can charge your battery in the afternoon when prices are lower, and then dispatch your battery during the peak times (4-9 p.m. or 5-8 p.m.) to avoid pulling energy off the grid when prices are higher. You can still take advantage of incentives that help lower your bill when you store your solar energy and use it during peak hours. You could also set your battery storage to partially power your home during an extended outage. (Systems solely for back-up are not eligible.) Visit sce.com/sgip for more information.

Yes, you can call 1-877-287-2140 to speak with a representative about your rate plan options.